Legal

Privacy Policy

Last updated: May 3, 2026

Ministore (“we,” “us,” or “our”) provides tools for sellers to run a storefront and manage orders. This policy describes how we handle personal information when you use our websites, apps, and related services (collectively, the “Service”).

Information we collect

  • Account and profile. When you create an account, we collect identifiers such as email, username, and store details you choose to provide.
  • Store and commerce data. Content you add to the Service—such as product listings, prices, inventory, branding, and order information—is stored so your storefront and dashboard work as intended.
  • Usage and device data. We may collect technical information like IP address, browser type, general location derived from IP, and logs that help us operate, secure, and improve the Service.
  • Support communications. If you contact us, we keep the contents of those messages and our responses.

How we use information

We use personal information to provide and maintain the Service, authenticate users, process and display storefront and order data, communicate with you about the Service, detect and prevent abuse, comply with law, and improve reliability and performance.

Sharing

We do not sell your personal information. We may share information with service providers who assist us in hosting, analytics, email delivery, security, or payments—only as needed for them to perform those functions on our behalf and subject to appropriate safeguards. We may also disclose information if required by law or to protect the rights, safety, and security of Ministore, our users, or others.

Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. You can manage some information in your account settings. To submit a privacy request, contact us using the details below.

Children

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them.

Changes

We may update this policy from time to time. We will post the updated version on this page and adjust the “Last updated” date above. Material changes may be communicated through the Service or by email where appropriate.

Contact

Questions about this policy or your personal information? Contact us through the support channel linked from your dashboard after you sign in, or reach your account team if you have one.